Acceptance of Terms

By accessing the site boutique.montrealalouettes.com, you agree to be bound by these terms of use, which may be modified at any time. It is your responsibility to review them periodically.

Place of Operation

This site is operated from Quebec, Canada. Use outside of Canada is at your own initiative and must comply with local laws. Any dispute will be governed by the laws of the Province of Quebec, District of Montreal.

Changes to the Site

The Montreal Alouettes reserve the right to modify, suspend, or remove any part of the site at any time, without notice.

Personal Use

The content of this site is for personal, non-commercial use only. Commercial use requires written permission.

Registration & Security

You are responsible for keeping your login credentials confidential. In case of suspected fraud or unauthorized use, please contact us through the “Contact Us” page.

Fees & Payments

Fees may be applied in the future for access to certain sections of the site. You will be notified in advance.

External Links

We are not responsible for the content of external sites accessed via links on our website.

Intellectual Property

All content on this site is protected by copyright. No reproduction is permitted without written consent.

Representations & Warranties

You agree to defend and indemnify the Montreal Alouettes in the event of any breach of these terms.

Limitation of Liability

The site is provided "as is". We are not responsible for the accuracy or use of the content.

Termination

We reserve the right to suspend or terminate your access to the site at any time if the terms are violated.

Privacy Policy

We take the protection of your personal information seriously. This policy explains how we collect, use, and protect your data.

Information Collected

We collect information when you:

• Place an order

• Subscribe to our newsletter

• Participate in a contest

• Contact our customer service team

Use of Data

Your data is used to:

• Process your orders

• Respond to your inquiries

• Send marketing communications (with your consent)

Sharing Data with Third Parties

We only share your information with service providers (e.g. payment processors, shipping partners), or when required by law.

Cookies

We use cookies to improve your browsing experience. You can disable them in your browser settings.

Security

We take strict measures to protect your data, but no Internet transmission is 100% secure.

Children

This website is not intended for children under the age of 13.

Unsubscribing

You can unsubscribe from our emails at any time via the link at the bottom of our messages or by contacting us.

Return & Exchange Policy

General Conditions

By making a purchase on our site, you agree to the following return and exchange conditions:

Eligibility

• Return requests must be pre-approved via our return authorization form

• Items must be unworn, in perfect condition, with original tags attached

• Original receipt required

Non-Eligible Items

• Final sale items (clearance, customized products, earrings, swimwear, undergarments)

• International orders (outside Canada): final sale

Return Instructions

• Return shipping costs are the customer's responsibility

• Any duties or customs fees will be deducted from the issued store credit

• No cash or credit card refunds will be issued

Refunds

• Store credit only

• Processing time: 2 to 3 weeks

Contact

For return requests, please email us at:
[email protected]