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Returns & Exchanges
The Official Store of the Montreal Alouettes will not accept any returns or exchanges without a proper Merchandise Return Form. All Store products, with the exception of player jerseys, personalized products, special orders, undergarments, swimwear and memorabilia, can be returned or exchanged within 30 days of the original purchase date. The products must be returned with the original sales receipt, must have original tags still attached, and must be in new and resell-able condition. Returned items cannot be laundered, worn, broken, damaged or used in any way. All sale purchases are final and not eligible for refunds.
Exchanges are permitted with original sales receipt for current stock items. Exchanges may require additional shipping charges. Original and return shipping charges will not be reimbursed. If you request an exchange for an item(s), standard shipping and handling rates will apply to the reshipment. The shipping and handling will be based on the value of the reshipment. We are not responsible for lost returns. Please make sure to keep a copy of your tracking information to ensure delivery of your return. Shipping and handling charges are non-refundable. Please send all returns/exchanges to the following address:
Montreal Alouettes Warehouse store
5530 Rue St-Patrick, Suite #160
Montreal, QC, Canada H4E 1A8