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For any return requests, please contact customer service ([email protected])

All Store products, with the exception of player jerseys, personalized products, special orders, undergarments, swimwear and memorabilia, can be returned or exchanged within 30 days of the original purchase date. The products must be returned with the original sales receipt, must have original tags still attached, and must be in new and resell-able condition. Returned items cannot be laundered, worn, broken, damaged or used in any way. All sale purchases are final and not eligible for refunds.

The shipping and handling will be based on the value of the reshipment. We are not responsible for lost returns. Please make sure to keep a copy of your tracking information to ensure delivery of your return. Shipping and handling charges are non-refundable. Please send all returns/exchanges to the following address:

Montreal Alouettes Warehouse
4400 Sherbrooke Rue E Ave Montreal, QC H1V 3S8