Customization of Your Own Jersey – Important Information

This service is for customizing your own blank Montreal Alouettes jersey, purchased through our official store.

Conditions:

• The jersey must be completely blank, with no existing name or number.

• We cannot customize jerseys that have already been printed or personalized, as we use a heat press with adhesive letters and numbers, which cannot be applied over existing designs.

• If the jersey has been washed, some detergents may leave a residue that prevents proper adhesion. We recommend sending in a clean, preferably unwashed jersey.

Shipping – What the Fees Cover:

When you purchase customization on our website, the shipping fee you pay at checkout only covers the return shipping of your completed customized jersey (from our warehouse back to you).

How to Send Us Your Jersey:

You have two options:

• Ship it to us at your own cost (via Canada Post, Purolator, etc.)

• Drop it off at our warehouse by appointment

Shipping address or drop-off instructions will be provided after your purchase.

Production Time:

Please allow up to 2 weeks from the time we receive your jersey for customization.

Please Note:

The Alouettes Boutique is not responsible for:

• Typos or errors in the name/number entered by the customer

• Any damage present on the jersey before it is received

• Customization issues caused by fabric contamination (e.g. detergent film, dirt, etc.)